If your picture allotment has been maxed out then you will stop receiving photos until your plan’s monthly cycle resets, you upgrade your plan, or purchase additional pictures. To prevent deleting any pictures you may not have received since the last connection, you will want to swap out the SD Card with a new one, and then take the old home to view those pictures on your computer or laptop.Įnsure you have photos available on your plan. Click here for those instructions.īe sure to have a new set of batteries with you at all times.Įven though you haven't been receiving transmitted pictures, your camera is likely still taking them and storing them on the SD Card.
Pro Tips: If it has been over 24 hours since the latest activity you will need to format the SD Card from the camera itself. See below for how to format your SD Card from the app. The next time your camera connects it will receive the one-time instructions to format the card. If your camera is showing activity WITHIN a 24 hour period, please reformat the SD Card from your camera settings. SD Cards can sometimes become corrupted with picture data. See below on how to check for the most recent activity from the app.Įnsure you have a recommended SD Card, and it’s formatted. If your camera is Active, and it has been MORE than 24 hours since the last time the camera checked in, then you will need to restart the camera and format the SD Card. Once activated, go to the Manage Devices portion of your account and you should see your camera listed if it has been activated.Ĭheck the status and last connection date.
If you haven’t activated your camera please click here for that process.
Please note, the steps vary slightly between the app and website.Įnsure your camera is Active on your account. Not getting photos you think should be coming in? Don’t worry - just watch our video below, or continue scrolling to follow the step by step instructions to find out why.
0 kommentar(er)
